RESULT – What was the end result following your actions and the actions of other people? How to use STAR Interview Technique ![]() TASK – What was the task that needed to be carried out?ĪCTION – What action did you take in order to achieve the task? Also, what action did other people take, too? SITUATION – What was the situation you found yourself in? The STAR method consists of the following 4 areas: Have you ever dealt with a customer complaint?Īnd so on. ![]() When have you delivered excellent customer service?.Can you tell me about a time when you worked well under pressure?.Have you ever been flexible in a work situation?.Can you tell me when you worked as part of a team?.It is generally only used when answering questions such as: ![]() ![]() In a nutshell, STAR interview technique is a really simple way for structuring answers to situational/behavioral interview questions. This article will explain what the STAR interview technique is, how to use it, and also provide you with a couple of sample answers so you can see it in action. The STAR interview technique has been around for a number of years, but few people who attend an interview understand it or even use it!
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